We are moving to our new Australia HQ in Melbourne in 2019, until then all orders will be dispatched from the UK free of charge. You will receive your order within 7-12 working days, and we provide free shipping on all orders.
For further information on delivery and times, please visit Delivery Information.
Our customer services team ensure our customers stay happy, and our warehouse operators work seven days a week to make sure you receive your items in perfect condition. Sometimes things get broken (e.g. glasses) or damaged during transit and we have a simple policy that our customers appreciate.
Send a picture of any damaged items to sales@rinkit.com, and we will send you a replacement. It’s as simple as that!
Speak to a member of our customer services team if you have a question about a product or your order. Alternatively, fill out the contact form on our Contact Rinkit page and a member of our team will be in touch. We aim to respond to your inquiry within 24 hours.
