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Some online retailers add the cost of delivery onto their products. At Rinkit.com.au we don't do this! Instead, we keep delivery costs separate from the price of our products.
We are based in Melbourne and all orders are shipped via Australia Post. Orders under $70 cost $9.99 shipping. Orders over $70 are FREE.
There may be the very occasional exception to this cost and FREE Shipping Threshold. When this occurs, the exact cost of delivery depends on three key factors:
All Rinkit orders are delivered during business hours. If you order multiple items from our website, you may receive multiple deliveries. Carriers are unfortunately not able to specify an exact delivery time for small to medium items. We are currently unable to cater to any additional delivery requests including, but not limited to: express shipping, selection of specific delivery date or time, weekend deliveries, reserving or holding stock in our or our partner’s warehouse, consolidation of multiple orders or consolidation of items in an order if they are dispatched from more than one location.
Upon arrival of your package, please note any damage to the box as well as any damage to the item itself. If you feel that the damage to an item or a box is too severe please refuse the package. There is no need to refuse all delivered packages if most are in good condition.
Some shipments may be delayed by circumstances beyond our control, such as weather, traffic or other factors. In those cases, we always aim to minimise inconvenience and keep you informed.
Most orders, you can order right up until 3pm 15th December 2024 for delivery by 24th December.
Orders made on 24th, 25th and 26th December will be delivered later than our usual delivery promise as we are closed for the Christmas period.
Orders made on 31st December and 1st January
If you have bought items from 15/11/24 to 15/12/24 you can return until 31st January 2025 in line with our returns policy.