Broken items? Dont worry, we will send you a replacement!

Our customer services team ensure our customers stay happy, and our warehouse operators work seven days a week to make sure you receive your items in perfect condition. Sometimes things get broken (e.g. glasses) or damaged during transit and we have a simple policy that our customers appreciate.

Send a picture of any damaged items to, and we will send you a replacement. It’s as simple as that!

Marketing & Press Office

If you would like to join our blogger network or you have a press enquiry, please contact